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Supply Chain Control Tower Design & Implementation

Successfully implementeda centralized Supply Chain Control Tower to manage and monitor global operations across a network of 650+ suppliers delivering to 6 strategic global destinations. The solution delivered real-time visibility, proactive exception management, and data-driven decision-making, significantly improving supply chain agility, cost efficiency, and service levels

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Project Leadership Highlights

  • Owned end-to-end project planning, execution, and stakeholder management.Data integration across ERP, WMS, TMS, and external supplier platforms.

  • Coordinated cross-functional teams and ensured on-time delivery.

  • Designed KPI-driven analytics and dashboards.

  • Multi-user access control and cross-functional stakeholder collaboration.

  • Mapped current inbound/outbound shipment flows across all 650+ suppliers.

  • Provided business rules for alert triggers, lead time thresholds, and risk indicators.

  • Validated system outputs during pilot and go-live phases.

  • Supported supplier onboarding and trained users on control tower dashboards

Key Outcomes & Impact

  • Reduced disruption recovery time and improved supply chain responsiveness.

  • Avoided $350K in expedite costs and detention penalties.

  • Empowered users with real-time dashboards, improving response time by 40%.

  •  Improved Tier 1 and Tier 2 supplier OTIF rates across all regions.

Tools and Methodologies

  • Custom-built Control Tower solution with Looker

  • Data integragration from TMS/ WMS and RMS with External suppliers

  • Collaboration through MS Teams, Jira and Sharepoint

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